FAQ ( Frequent Ask Questions?)
Do you have a question or unsure of anything, check the following frequent asked questions to see if you have your questions answered. if you cannot find your answer please feel free to Contact us
Why Letron Auto Gate Openers?
Yes, it is designed for D.I.Y
It may takes a couple of hours.
If you feel not very confident we can also recommend you a installer who can help install the gate opener for you.
Please Contact us for further information.
Are Letron Solar gate system reliable?
Yes we have over 30 years experience with them and design and build them for Australian Conditions
Where can I buy Letron?
Letron is available Australia wide. We have individual stockist who stock our products or your able to order them online or over the phone. We have a showroom in Victoria and open by appointment. Please do call us on (03) 8288 1119 and one of the customer service consultants will arrange a appointment.
Can I get extra remotes?
Yes you can order extra Letron remotes
Can I Lock the gate without getting out of the vehicle?
Yes we can supply an Letron Electronic Farm Lock that operates with your Letron remotes
Do you have other stockist nationally in Australia that stock Letron products?
Yes we have stockist all over Australia. Please Contact us on (03) 8288 1119 and our customer service team will assist you further.
Does Letron accept wholesale orders?
Yes we accept wholesale orders. Customers who a eligible for wholesale can apply to us to sell our products.
The basic criteria to become a wholesale customer of Letron is that you need to be customer focused and that you take care of the delivery/installation of the Letron product solution.
The benefit of being a wholesale customer of Letron is that we provide you with local Australian support as some of the engineers and designer of the products are in Australia. Our experience is just a phone call away and if you need at anytime your welcome to come to our show room for training and demo of the products. (Please make a booking)
For interstate customers (outside of victoria) we do welcome you to visit us and have the hands on experience with our products.
All business customers please contact us and provide us your detail such as :
Contact Name :
Company :
Company address:
Which products your interested in ?:
Is postage/ shipping available?
Yes shipping is available all over Australia.
For all Australian orders we use Australian Post or Courier delivery.
All orders are processed within 1-3 business days given that the stock is available. If there is a shortage of stock at anytime we will contact you.
Standard Delivery period is 1-15 business days depending on location and estimated delivery period may be longer if its in peak period.
During festive periods or peak season do allow extra time for delivery.
International orders : Please Contact us for further information.
Payment:
Letron online now accepts
You can pay by credit card or paypal.
Can I pay by card?
Yes you can pay by card online via paypal.
Letron order over the phone
Call us on (03) 8288 1119
Place your order with each part.
Pay by invoice
You can pay by invoice by paying online on our website: pay now page
bank transfer is available details is on your invoice
pay over the phone during business hours.
Any further Questions that you are unsure or need some further assistance feel free to Contact us
Technical Question/ Maintenance
Remote Controls
The remote control set up is very simple.
Wireless Keypad
My wireless keypad has run out of battery. Needs replacement.?
To replace the battery you will require 2* CR2032.
Do you have a question or unsure of anything, check the following frequent asked questions to see if you have your questions answered. if you cannot find your answer please feel free to Contact us
Common asked questions
Why Letron Auto Gate Openers?
Letron manufactures Australia's Leading solar powered gate openers with 30 years of experience in solar gate openers.
Letron auto gate openers are designs for residential homes, farms and industrial use. Letron Auto gate openers are made with high quality materials which are designed for all Australian harsh weather conditions. We include a plastic cover on our heavy duty circuit board to provide protection of the circuit board for prolong use.
Products Questions
How does a solar gate opener work?
The Letron solar gate opener has a solar panel that charges the Storage Battery.The Gate Motor is powered by the battery
Will my gate operate when there is no sun?
Yes. The Battery store enough power for at least one week of opening and closing.
WHAT SIZE GATE CAN IT OPEN?
A gate up to 14 foot wide. The gate must be free swing.We can supply a BALL RACE HINGE to ensure trouble free operation.
Yes, it is designed for D.I.Y
It may takes a couple of hours.
If you feel not very confident we can also recommend you a installer who can help install the gate opener for you.
Please Contact us for further information.
Are Letron Solar gate system reliable?
Yes we have over 30 years experience with them and design and build them for Australian Conditions
Where can I buy Letron?
Letron is available Australia wide. We have individual stockist who stock our products or your able to order them online or over the phone. We have a showroom in Victoria and open by appointment. Please do call us on (03) 8288 1119 and one of the customer service consultants will arrange a appointment.
Can I get extra remotes?
Yes you can order extra Letron remotes
Can I Lock the gate without getting out of the vehicle?
Yes we can supply an Letron Electronic Farm Lock that operates with your Letron remotes
Do you have other stockist nationally in Australia that stock Letron products?
Yes we have stockist all over Australia. Please Contact us on (03) 8288 1119 and our customer service team will assist you further.
Does Letron accept wholesale orders?
Yes we accept wholesale orders. Customers who a eligible for wholesale can apply to us to sell our products.
The basic criteria to become a wholesale customer of Letron is that you need to be customer focused and that you take care of the delivery/installation of the Letron product solution.
The benefit of being a wholesale customer of Letron is that we provide you with local Australian support as some of the engineers and designer of the products are in Australia. Our experience is just a phone call away and if you need at anytime your welcome to come to our show room for training and demo of the products. (Please make a booking)
For interstate customers (outside of victoria) we do welcome you to visit us and have the hands on experience with our products.
All business customers please contact us and provide us your detail such as :
Contact Name :
Company :
Company address:
Which products your interested in ?:
Is postage/ shipping available?
Yes shipping is available all over Australia.
For all Australian orders we use Australian Post or Courier delivery.
All orders are processed within 1-3 business days given that the stock is available. If there is a shortage of stock at anytime we will contact you.
Standard Delivery period is 1-15 business days depending on location and estimated delivery period may be longer if its in peak period.
During festive periods or peak season do allow extra time for delivery.
International orders : Please Contact us for further information.
Payment:
Letron online now accepts
You can pay by credit card or paypal.
Can I pay by card?
Yes you can pay by card online via paypal.
- select your products and add to your shopping cart
- Enter all the required details
- check out with paypal and select pay with card
- enter your card details and pay for your order
- Once payment is made your order will be sent to Letron Warehouse
- Your order will be processed and dispatch
Letron order over the phone
Call us on (03) 8288 1119
Place your order with each part.
Pay by invoice
You can pay by invoice by paying online on our website: pay now page
bank transfer is available details is on your invoice
pay over the phone during business hours.
Any further Questions that you are unsure or need some further assistance feel free to Contact us
Technical Question/ Maintenance
Remote Controls
The remote control set up is very simple.
- Get your remote control
- Open the cover of the gate opener
- Locate the circuit board
- Find the receiver (the receiver is located on the circuit board its the small little board on the circuit board)
- Once you found the receiver please locate the black button.
- Press that once
- Then press the desired button on your remote control. The red light should flash a few times to signal the pairing of the remotes. Give it a few minutes
- Test the remote control by pressing the button you have just programmed.
- You should be able to use your remote to open and close the gate
Wireless Keypad
My wireless keypad has run out of battery. Needs replacement.?
To replace the battery you will require 2* CR2032.
Solar Panels
Solar panel Recommendations and maintenance guide:
- The installation of Solar Panels is critical to the performance of a Letron Solar Powered Gate Openers.
- Solar Panels should be installed at least 180cm above the ground.
- Solar panels should be angled at approximately 45 degrees.
- They should be facing North to North-West.
- They must be clear of trees,power lines and any buildings that can cause shadows on the panel.
- Solar Panels for best performance should be exposed to 5-6 hours of sunlight each day. The panels still produce power even on cloudy days.
- Solar Panels should be kept clean,free of dust and bird droppings. Therefore we recommended regular maintenance of the solar panel by cleaning off the dust or debris.
By spending a few minutes looking for the best place for the panel,is time well spent.
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